Privacy notice
Draft for Greig to approve. This notice is not final. Anything highlighted like this needs a decision or a fact from Greig before the site goes live.
Who we are
TaskFour is a trading name of Irwell Ventures Ltd. Registered in England and Wales, company 17381437. Registered office: 77 Bolbury Crescent, Manchester, M27 8AJ.
Irwell Ventures Ltd is the controller of the personal data described in this notice. That means we decide how and why it is used, and we are responsible for looking after it.
To ask anything about your data, email greig@taskfour.co.uk.
ICO registration number: to add once the data protection fee is paid.
The short version
- We hold business contact details so we can offer our services to other businesses.
- We never sell your data.
- This website sets no cookies and uses no tracking.
- You can ask us to stop contacting you, or to delete your details, at any time.
Businesses we contact about our services
We send emails to limited companies and limited liability partnerships that we think could use our services. We do not send marketing emails to sole traders or ordinary partnerships unless they have asked us to.
What we hold: the business name, website and registered company details, the name and role of an owner or director, a business email address, and short notes on what the business’s own website says.
Where it comes from: the business’s own website, the public register at Companies House, and a business data provider.
Our lawful basis is legitimate interests. We have an interest in finding customers, we only write to businesses about services that relate to their work, and you can tell us to stop at any time. Every email says who we are and how to opt out.
The demo chat
The demo chat on this website, and at demo.taskfour.co.uk, lets you ask questions of an example enquiry agent for a made up cleaning firm. The messages you type are sent to our hosting provider and to our AI provider so the agent can reply.
Please do not type personal details into the demo. It is there to show how the agent works, and it does not make real bookings.
What we keep: we do not keep the conversation itself. We keep a usage record with no message content, so we can control costs and stop misuse. If you type a name and contact details into the demo and ask for a booking, that test request is kept for up to 30 days, then deleted. Please do not type personal details into the demo.
Our lawful basis is legitimate interests: running the demo and checking that it works properly.
When you get in touch
If you email us, message us or book a call, we keep your name, your business name, your email address, your phone number if you give it, and what you tell us about your business.
We use this to reply, to hold the call and to send you anything you ask for. Our lawful basis is legitimate interests. If you ask for a quote or sign up, the basis is taking steps to enter into a contract with you.
When you become a client
We keep your contact details, your billing details and the records of the work we do for you. Our lawful basis is our contract with you. We also keep financial records because tax law requires it.
If we run an enquiry agent for your business, it will handle messages from your customers. For that data you are the controller and we act on your instructions, under a separate written agreement.
During an Employment Rights Readiness Check, People Support or an AI and Software Check we may see your contracts, staff records, handbook and bills. We use them only to do that work. Documents you send us are deleted 30 days after we deliver your report. The report itself is kept for 6 years with our business records. Please send staff documents by email, not WhatsApp.
Visiting this website
This website sets no cookies and has no analytics or tracking scripts. Our hosting provider handles your IP address and basic technical details for a short time, to deliver the pages and keep the site secure.
Who we share data with
We only share personal data with the companies that provide the tools we run the business on. They may only use it to provide their service to us.
- Google, for email and calendar
- Supabase, for our database and the demo
- Anthropic, which provides the AI model behind the demo and our enquiry agents
- Cloudflare, for hosting this website
- GitHub, for hosting the demo site
- WhatsApp, for the client message line
- Phone answering and payment providers, once chosen
We may also share data if the law requires us to.
Data held outside the UK
Some of these providers store or process data outside the UK. Where they do, we rely on the safeguards UK law allows, such as UK adequacy regulations or approved contract terms. Confirm the safeguard each provider relies on before going live.
How long we keep it
- Businesses we have contacted that have not replied: up to 12 months after our last email.
- Businesses that opt out: we delete your details but keep your email address on a do not contact list, so we do not write to you again.
- Enquiries that do not become clients: up to 2 years after we last spoke.
- Clients: 6 years after the work ends, to meet tax and accounting rules.
- Test booking requests made in the demo: up to 30 days.
- Documents sent for a check or People Support: 30 days after we deliver the report.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the data we hold about you
- ask us to correct anything that is wrong
- ask us to delete your data
- ask us to limit how we use it
- object to how we use it. If you object to marketing, we will always stop
- ask for your data in a form you can move to another provider
- withdraw consent, where we rely on consent
To use any of these rights, email greig@taskfour.co.uk. It is free, and we will reply within one month.
If you are not happy
Please tell us first and we will try to put it right. You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection. Its website is ico.org.uk and its helpline is 0303 123 1113.
Changes to this notice
If we change how we use personal data, we will update this page and change the date at the top.